The Oracle E-Business Suite Managed Service Experts
Version 1 provides full support for E-Business Suite covering both Functional and Technical expertise including systems administration, interface management and reporting all delivered as a remote service – or a flexible support model tailored to particular customer need.
We manage E-Business Suite implementations for over 60 enterprise organisations across a very broad range of sectors providing a 24x7x365 always-on experience for business users around the world. We are responsible for some of the largest European implementations of E-Business Suite and support core business operations including Manufacturing, Supply Chain, Finance, Order Management, Project Planning, Clinical, HR and Payroll in complex highly regulated industries.
E-Business Suite Managed Service Features
Functional and Technical support from system administration to interface management and reporting
Development and customisation of forms, reports, procedures and workflows
Full end-to-end business process functional support
Database object management, patching, DR maintenance, cloning and backups
Single point of contact Service Desk
ITIL Incident, Problem and Change Management processes
ISO 20000 Certified
Patching and Security Management
Extended managed services for document management solutions, reporting (e.g. Qlik, operating systems, infrastructure and Cloud
Customisable Service Level Agreements up to 24x7x365 meet your business needs
Commitment to Continual Service Improvement
Why Choose Version 1 as your E-Business Suite Managed Service Partner?
Largest and most experienced E-Business Suite Teams in Europe
Version 1 has one of the largest and most experienced Oracle E-Business Suite capabilities in Europe composed off certified Functional, Technical and DBA consultants bringing a breadth and depth of expertise unrivalled in the marketplace.
Continual Service Improvement
Focus on eliminating causes rather than symptoms delivering maximum benefit for business users, improving operational efficiency and redefining the focus of support to the enablement of new services and competitive advantage.
Commitment to quality
Oracle Platinum Partner, ITIL, ISO9001/14001/27001/20000
Active E-Business Suite User Group and Community
Run by E-Business Suite users for E-Business Suite users fostering the sharing of new ideas and initiatives in the E-Business Suite space. Find out more >>>
Version 1 is the Oracle Platinum Partner of choice for Enterprise-scale customers across the UK and Ireland and our 600-strong team brings expert capability across the entire technology stack including. We understand the interdependencies of your E-Business Suite environment with the varying layers of your IT estate – infrastructure, Cloud, database, applications and business intelligence and can provide end to end technical expertise across the entire technology stack.
Value added services to meet your emerging business challenges