Managed Services

Oracle E-Business Suite Managed Services

 

The Oracle E-Business Suite Managed Service Experts

Version 1 provides full support for E-Business Suite covering both Functional and Technical expertise including systems administration, interface management and reporting all delivered as a remote service – or a flexible support model tailored to particular customer need.

 

We manage E-Business Suite implementations for over 60 enterprise organisations across a very broad range of sectors providing a 24x7x365 always-on experience for business users around the world.          We are responsible for some of the largest European implementations of E-Business Suite and support core business operations including Manufacturing, Supply Chain, Finance, Order Management, Project Planning, Clinical, HR and Payroll in complex highly regulated industries.

 

E-Business Suite Managed Service Features

  • Functional and Technical support from system administration to interface management and reporting
  • Development and customisation of forms, reports, procedures and workflows
  • Full end-to-end business process functional support
  • Database object management, patching, DR maintenance, cloning and backups
  • Single point of contact Service Desk
  • ITIL Incident, Problem and Change Management processes
  • ISO 20000 Certified
  • Monitoring Service
  • Proactive Maintenance
  • Patching and Security Management
  • Extended managed services for document management solutions, reporting (e.g. Qlik, operating systems, infrastructure and Cloud
  • Customisable Service Level Agreements up to 24x7x365 meet your business needs
  • Commitment to Continual Service Improvement

 

Why Choose Version 1 as your E-Business Suite Managed Service Partner?

 

Largest and most experienced E-Business Suite Teams in Europe

Version 1 has one of the largest and most experienced Oracle E-Business Suite capabilities in Europe composed off certified Functional, Technical and DBA consultants bringing a breadth and depth of expertise unrivalled in the marketplace.

 

Continual Service Improvement

Focus on eliminating causes rather than symptoms delivering maximum benefit for business users, improving operational efficiency and redefining the focus of support to the enablement of new services and competitive advantage.

 

Commitment to quality

Oracle Platinum Partner, ITIL, ISO9001/14001/27001/20000

 

Active E-Business Suite User Group and Community

Run by E-Business Suite users for E-Business Suite users fostering the sharing of new ideas and initiatives in the E-Business Suite space. Find out more >>>

 

Integrated Advice

Version 1 is the Oracle Platinum Partner of choice for Enterprise-scale customers across the UK and Ireland and our 600-strong team brings expert capability across the entire technology stack including. We understand the interdependencies of your E-Business Suite environment with the varying layers of your IT estate – infrastructure, Cloud, database, applications and business intelligence and can provide end to end technical expertise across the entire technology stack.

 

Value added services to meet your emerging business challenges

 

Worldwide Offices
UK Head Office:
40 Gracechurch Street, London, EC3V 0BT
Ireland Head Office:
Millennium House, Millennium Walkway, Dublin 1, D01 F5P8