A Version 1 Managed Service is about more than just keeping the lights on.
Version 1 has been providing a range of Managed Services since 2000 and now has a dedicated team of over 300 IT support professionals providing up to 24*7*365 mission critical remote and onsite support and maintenance services to major domestic and international customers across all industry sectors in the UK and Ireland.
Our services include:
We deliver complete IT Outsource solutions covering every aspect of IT support from infrastructure to applications to strategic IT management and everything in between.
We have adopted ITIL practices for IT Service Management and we were one of the first organisations in the world to achieve ISO 20000-1 certification for our Managed Services. The only internationally recognised quality standard for IT Service Management, ISO 20000 provides an independent assessment of the quality and repeatability of our services and demonstrates our commitment to continual service improvement.
Version 1 successfully achieved ISO27001 accreditation in July 2015. This internationally recognised Information Security standard proves that Version 1 has demonstrated the required levels of control to protect the valuable assets and rights of individuals and clients, and of compliance to all applicable legislation.
Our Managed Services customers enjoy the following benefits:
Better cost management with predictable budgets and reduced operational expenditure.
Improve IT performance with agreed performance improvement programme, and defined service levels.
Utilise our expertise in technology innovation to improve your business processes.
Ability to scale up or down teams based on our customer needs.
Find out more about the benefits of a Version 1 Managed Service